FREQUENTLY ASKED QUESTIONS
1. I need to re-home my horse. Can you take him?
Due to sheer numbers, we are constantly turning away horses in need. We just don’t have the room or finances for all of them. Because of this we have to be very specific about the horses we take and generally that means they need to be in significant danger. Unfortunately, re-homing healthy horses is not something we can do.
2. I want to surrender my horse to you. What do I do?
Please keep in mind that we have to be very specific about the horses we take into care. There are just too many horses in need for us to take them all. Please read the information regarding surrendering your horse and fill out an information form detailing why you believe we can help, and we’ll get back to you as soon as we can.
3. I want to come and visit the sanctuaries and meet the horses. How do I arrange this?
Unfortunately, most of the time this is just not possible. Not only do we just simply not have the time, but there is also a risk involved with inexperienced people around rescue horses who have sadly had very insecure and sometimes violent backgrounds. We will occasionally hold an open day and this will be promoted on our Facebook page.
4. I am visiting your area and I would like to come for the day and volunteer.
We have to be very careful in vetting our volunteers to make sure they have relevant experience, as some of our rescue horses are very highly strung and have unknown histories. We like our volunteers to commit to regular shifts and one-off days are really hard to supervise and unfortunately just create more work for us when we are already run off our feet. If you would like to volunteer on a regular basis, please fill out an application form.
5. What do you give your horses to help with arthritis?
6. How do you treat itch on your rescue horses?
7. What do you feed your rescue horses?
8. I’ve seen a horse I believe is neglected or being abused. What should I do?
Do not enter the property, feed or treat the horse but call the authorities (eg RSPCA, local police or council) as soon as possible. Log the incident with the Animal Cruelty Helpline (1800 751 770). Take photos if you can do this without entering the property or putting yourself in danger. Follow up your report with the relevant authorities. Note that the RSPCA has different phone numbers and websites for each state. Google the relevant RSPCA for your state. In Queensland, call 1300 ANIMAL (1300 264 625) and make sure you have full details of the horse, its condition and location.
9. I live outside of Queensland, New South Wales and Victoria. Why can’t I adopt?
We adopt our horses out under an adoption contract which is covered by the laws of Queensland, New South Wales and Victoria, only. The law is different in other states and our contracts are not valid. Unfortunately, we have had horses sold back through sales and neglected and we haven’t been able to get them back because our contract was invalid in that state.
10. Can you put me in touch with a rescue like yours in my state?
There are many rescues operating in all states of Australia. They vary in how they operate. The best way to find a rescue near you is to search on the internet.
11. Why do you not allow breeding from your horses?
We believe there are far too many unwanted horses in this world already. It’s just not necessary to breed more horses.
12. Have you any advice about rescuing a horse from the sales?
There is currently a bit of a trend to “rescue” horses from the sales and the knackery. The problem is that these horses sometimes can be a lot more expensive than what you pay for them at the sales. Many have serious issues that need addressing but even if they don’t, basic initial expenses could be up to $400 to purchase the horse from the dogger pens, vet check $100, teeth $100, vaccinations (2 in 1 and both Hendra) $250, chiro $110, feet $40. This is all before even feeding the horse. This is $1,000 worth of treatment on the very first day of rescue!
We have to turn away an alarming number of surrender horses because we just don’t have the room or the finances to take all of them. It’s heartbreaking to see that a lot of these horses have been “rescued” from the sales but the new owner can now not afford the medical or behavioural issues the horse has.
By adopting a horse from us you are still rescuing. It just means that we have done all the hard work and we will try to match each horse with his perfect forever home.
12. What is a “dogger”?
A “Dogger” is slang for a person who buys horses for slaughter and processing. Also otherwise known as the “knackery”.
13. I need to change my credit card details / update my sponsorship / change horses for my monthly donation. What do I do?
Click here for a factsheet on updating regular donations or sponsorships, including making payment and updating details.
14. What do you mean when you say you are at capacity, but the next day you take in another horse?
Our horses will either be based at one of our Sanctuaries or in foster care with one of our amazing carers. The horse’s issues will depend on where the horse is sent for rehabilitation. Our critical care horses are always sent to the Gold Coast Facility due to the better facilities we have there and our ability to get a vet out at any time day or night. Our Beaudesert Sanctuary mostly deals with long term rehabilitations, hoof issues, basic emaciation and horses waiting to go to our trainer.
All of our foster carers have long term rehabilitations like OTT race horses needing long term spelling or our old retired horses not suitable for rehoming.. While our horses are in foster care we still cover all of their rehabilitation costs.
At each of our care facilities we only have a certain amount of room for certain types of horses. For example we can only take in a certain amount of stallions at once or we can only take in a certain amount of unhandled horses at once depending on what we have in our smaller paddocks. We are very strict about being able to take in the right horses for the care we can provide.
Our small yards might be full with unhandled horses and if we get a call about an unhandled horse needing rescuing, we will have to say that we are currently full because we have nowhere safe to put that horse at that time. We might have a space in a foster home available for a handled horse, so if the next day someone calls with a handled horse we would be able to take that horse.
Our “at capacity” also depends on how much money we have in our accounts, not how much room we have. We might have two available spaces but no money and we will have to be careful what we accept but the next week we might get a nice influx of donations to be able to take in one extra horse.
If our stallion yards are full with newly gelded horses we cannot accept stallions but might have room for a mare in a herd paddock or a pony in the pony paddocks. Also as we grow we also put on new foster carers, meaning we can take in new horses but we also must match up horses that the particular foster carer can handle. For an example we wouldn’t send an in foal mare to someone inexperienced with foaling down or we wouldn’t send an unhandled horse to someone inexperienced who doesn’t have proper facilities. So our “at capacity” changes regularly depending on funds, room and what types of horses need help.
If you have a question that isn’t listed, please contact us.